Lost money to a scam?
We’ve recovered over £60 million for fraud victims in the UK
- FCA Regulated
- £60m recovered
- UK’s best-rated
- 4,000+ customers
Rated Excellent
on Trustpilot.
We’ve helped over 4,000+ fraud victims already!
As seen on
How it works
We’re here to help you along the way! Learn more about how it works.
You don’t have to use Refundee and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman yourself.
Here’s a guide on how to do it yourself
1
The investigation
Our Fraud Investigators will assess your case to see if we can help.
2
The bank
Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.
3
FOS
If the bank refuses reimbursement, Refundee takes your case to the FOS for an independent review, the final stage determining your refund amount.
Our experienced team has over 20 years combined experience working in industry for banks, the Financial Conduct Authority or the Financial Ombudsman Service.
Thousands of people across the UK have lost millions of pounds from scams. We want to help you get that back.
So we built Refundee.
Refundee in the News
PEOPLE TRUST US
1000’s of people choose us to manage their claim
Here’s why:
1
Fair fees
If we’re successful we charge between 15% to 25% plus VAT depending on how much we recover. We only charge if your case succeeds. More on fees.
2
£60m recovered
We’re proud to have recovered over £60 million for fraud victims. We could help you with your claim.
3
FCA registered
We’re regulated by the Financial Conduct Authority, we uphold the highest ethical standards, enabling you to handle it independently.
Types of scams
Read the latest
Check out the latest information about fraud, scams and how to protect yourself on our blog.
